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Online harm
Advice and resources for professionals

How to support children who have experienced online harm

Our research* shows that young people feel that professionals aren’t fully equipped to teach them about the risks and dangers that they can be exposed to online. Young people who had been harmed online also told us that they feel professionals didn’t know how to respond and support them appropriately.

Videos - What children and young people want professionals to know about online harm

Children and young people who have experienced online harm worked with Children First to produce this series of short animations for teachers, social workers and police to explain how they should respond if a child is harmed online. 

" We hope the animations will help you understand how to respond and the impact that online harm has on children’s mental health. "
Jamie-Leigh, young person
Introduction
For teachers
For social workers
For police
" Now you have watched our videos, how can you better support children and young people? "
Erin, young person

We are very grateful to the young people who created these animations for sharing their experiences to help other children. 

The animations were developed as part of the European Union funded ELPIS research project, which promotes excellence in international practice in responding to online child sexual abuse, in partnership with the European Barnahus/Child Houses and the PROMISE Barnahus network.  

You can read a summary of children and young people’s feedback here*.

To find out more about how Ofcom are protecting children from harms online visit their website.

Worried about a child?

We offer support to anyone in Scotland who is worried about keeping a child safe online.
Call us free on
08000 28 22 33
More

Advice and support for parents and carers

Young people have also created an animation for parents and carers to understand how they can keep children safe online. 

For parents and carers

Further support and advice

Keeping your child safe online

Advice for parents

The online world

Advice and resources to keep your child safe online

Support line

Call our support line

Worried about a child? We are here for you.
Call us free on
08000 28 22 33
More
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Children First, 83 Whitehouse Loan, Edinburgh, EH9 1AT.
Registered Scottish Charity number: SC 016092. Children First | © 2025
Children First